FAQ
Monday to Friday. (except Public Holiday)
Cutoff time: 14:00
Digital Heat Transfer & Direct-To-Garment Printing :5
Silkscreen Printing, Embroidery & Embroidery Patch : >20
Custom made product : >100
You can use our online system Teefever if ordering 1-5 pcs.
Whatsapp Teefever to learn more
About Artworks File
AI File - Vector (Adobe Illustrator) would be preferable for the best printing result. Make sure the resolution is high enough if providing PSD、JPEG、PNG.
Adobe Illustrator (AI) is used to create logo, drawings.
RGB vs CMYK
At the most basic level RGB color mode is used primarily for digital communications like television or websites. CMYK is used for print pieces.
RGB stands for the three primary colors, Red, Green and Blue. This model uses light to make their colors bright and if you were to mix all three of them you would get a pure white. Your screen mixes red, green and blue light to produce the colors you see on your screen.
CMYK on the other hand, Cyan, Magenta, Yellow and Black uses a subtractive model. Basically what this means is that the colors from the spectrum are subtracted from natural white light into pigments or dyes. These pigments are then printed onto paper in tiny dots. So if you were to take a magnifying glass to these images you would see the main image is just a bunch of tiny dots spread out. Looking at the image as a whole, makes it appear to be the colors we intended them to be.
What is Pantone?
The Pantone Color System, or PMS, is a standardized color matching system. The Pantone Color System allows you to specify colors that cannot be mixed in traditional CMYK. Different manufacturers in different locations, with no direct contact, can use the Pantone Color System because it is known that all the colors will match using this system.
1. Select all the type object.
2. Choose Type > Create Outlines.
Pick Up & Delivery
We provide free delivery service for all the order (excluding Customer Supplied Garments).
The delivery takes 1-2 days. Please pick up in our store if urgent.
SF express : less than $5000 order
Van : over $5000 order
Staircase Fee
For buildings without lift or for product that can only access through staircases, there will be additional delivery charge.
Customer should declare and pay the fee for delivery via stairs. If any stair climbing is found on the spot without prior notice, we reserve the right to charge such fee.
Address:FLAT B1 3/F, YEUNG YIU CHUNG (NO.8) INDUSTRIAL BUILDING, NO. 20 WANG HOI ROAD, KOWLOON BAY, KOWLOON
Office hour: Mon to Fri 10:00a.m.- 6:00p.m. ( except public holiday)
From Kowloon Bay MTR Exit C (8 mins) Map
About Clothes & Size
Dyes of our products will not disappear causing colour fading. However, the dark colors clothing may bleed because the dyes are environmental friendly . Please keep like colors together when washing.
Sample Borrowing
Yes, that’s no problem. We don’t send free samples though, as unfortunately they often don’t come back to us. We charge the blank price and if they are returned to us in a printable condition (not stretched or dirty) we refund or credit them towards your print order.
How to Return
Address:FLAT B1 3/F, YEUNG YIU CHUNG (NO.8) INDUSTRIAL BUILDING, NO. 20 WANG HOI ROAD, KOWLOON BAY, KOWLOON
Att to: WILL YUM Number: 3460 3470
Yes. You can make appointment and visit us in our office hours.
Address:FLAT B1 3/F, YEUNG YIU CHUNG (NO.8) INDUSTRIAL BUILDING, NO. 20 WANG HOI ROAD, KOWLOON BAY, KOWLOON
Office hour: Mon to Fri 10:00a.m.- 6:00p.m. ( except public holiday)
From Kowloon Bay MTR Exit C (8 mins) Map
Other
Sorry, we only accept new garments for printing.
1. Removing the transparent film, sticking the picture or letters on the garment.
2. Setting temperature control on iron 160 - 180 degree celsius.
3. Pressing (with your body weight) for 25 sec for the best printing result and durable.
4. Removing the warm transparent film,
ironing again for 5-10sec
Please let us know the quantity, style of the design / theme /pictures for quotation. Our qualified and professional design team will fulfil your needs & requirements.
You may add $8 PU if this problem is concerned.
In most cases we will probably find a color that is close to what you have in mind. Colour display from the screen monitor cannot be a stantard of the colour shown on the finish product because different phone or computer monitors display colours differently, Colour variance happens even using PMS (Pantone), if you have big concern on the printed colour, we can provide colour card when you visit us.
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If you have any enquiries, please send us an Email or Whatsapp